Craig Skelton

How Lenders Are Using AI to Retain Customers — And What It Means If Your Business Relies on Product Transfers

In this week’s episode of The Mortgage Broker Broadcast, I’m digging into a topic that’s starting to really bite in the UK mortgage world: 👉 How lenders are using AI to retain their existing customers — and what that means if your business is built on product transfers. This follows on from: Put bluntly: Lenders […]

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AI in the Mortgage Industry: Insights From Ifthikar Mohammed on the Future of Brokers, Tech, and the Conference of the Future 2025

In this episode of The Mortgage Broker Broadcast, I was joined by returning guest Ifthikar Mohammed — a chartered accountant, mortgage firm owner, and founder of two AI businesses serving the mortgage industry. Ifthikar last appeared on the podcast over a year ago, and a lot has changed since then. Not only has he continued

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The Removal of the Advice Trigger: What Mortgage Brokers Need to Know About Execution-Only in 2025 and Beyond

Welcome back to The Mortgage Broker Broadcast. In this article, we’re diving into one of the biggest regulatory shifts in recent years — the FCA’s removal of the advice trigger for execution-only mortgage sales. This change could reshape how consumers obtain mortgages and how brokers protect their client relationships. And while some see it as

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How Mortgage Brokers Can Finish the Year Strong and Set Up Success for 2026

As we head towards the end of October, the clocks are about to change, the evenings are getting darker, there’s a chill in the air, and the Christmas countdown has officially started. But before your mind fully shifts to mulled wine, mince pies, and festive plans, there’s something important to remember: 👉 The final quarter

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Mortgage Market Outlook 2026: What Brokers Need to Do Now to Prepare

Welcome back to The Mortgage Broker Broadcast. As we hit mid-October, many brokers naturally start planning ahead. And while 2024 isn’t over yet, the truth is this: the decisions you make now will shape your success in 2025 and set the tone for 2026. The market is shifting. Interest rates are expected to ease further.

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Thinking of Leaving Your Mortgage Network or Firm? Read This Before You Move

As a mortgage broker, there are certain times of the year when you naturally start to reflect. You look at your numbers. You look at your stress levels. You look at your future. And one big question often pops up: “Should I leave my current firm or network?” It’s a huge decision. Done well, it

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Finding Work-Life Balance as a Self-Employed Mortgage Broker

Finding Work-Life Balance as a Self-Employed Mortgage Broker Welcome to this week’s edition of The Mortgage Broker Broadcast. I’m Craig Skelton, and in this episode, we’re diving into a challenge that hits close to home for many of us: achieving a sustainable work-life balance when you’re self-employed. As mortgage brokers and business owners, we often

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Harnessing the Power of AI: A Roadmap for Mortgage Brokers

Harnessing the Power of AI: A Roadmap for Mortgage Brokers In this episode of The Mortgage Broker Broadcast, Craig Skelton returns to one of the most talked-about topics in the industry: Artificial Intelligence (AI). As AI moves from buzzword to boardroom, Craig explores how mortgage brokers can turn the hype into real, everyday business improvements.

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Understanding Mortgage Broker Contracts: What Every Adviser Needs to Know

Understanding Mortgage Broker Contracts: What Every Adviser Needs to Know In the fast-paced and often complex world of financial services, understanding your contract is not just important—it’s essential. Whether you’re about to join a new network, renew an existing agreement, or contemplating a move to self-employment, the terms outlined in your contract can shape your

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Staying Resilient in a Fast-Paced Mortgage World: A Mindset Guide for Brokers

Staying Resilient in a Fast-Paced Mortgage World: A Mindset Guide for Brokers In this week’s episode of The Mortgage Broker Broadcast, host Craig Skelton shifts the focus from long-term goal setting and AI to something equally vital: your mindset. As a self-employed mortgage broker or business owner, you are constantly spinning plates. Stress is part

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