Effective Date: 26 September 2024
At Craig Skelton Coaching (“Craig Skelton,” “we,” “us,” or “our”), we prioritize the protection of your personal information. This privacy policy outlines how we collect, use, share, and protect the information you provide to us when using our website and services.
Information We Collect
Personal Information:
- When scheduling calls using our forms, we collect personal information like your name, phone number, and email address.
Non-Personal Information:
- When you visit our website, certain non-personal information may be collected automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- We utilize Google Analytics to collect and process website usage data, which offers insights into visitor behavior. Google Analytics may collect information about your browsing activities, including your IP address.
- As part of our spam prevention efforts, we are transitioning to Google Captcha, which may collect data about your interactions with our website to identify and block spam.
Use of Information
- We use personal information for the following purposes:
- Scheduling and confirming calls with you using our forms.
- Non-personal information is used for analytical purposes to:
- Enhance the functionality and performance of our website.
- Monitor and analyze user trends and preferences.
We may also use your personal information for marketing purposes with your explicit consent.
Data Sharing and Disclosure
- We do not sell or lease your personal information to third parties.
- Personal information may be shared with trusted third-party service providers to facilitate our services, including our scheduling forms. These providers are bound by strict confidentiality and data protection agreements.
- We may disclose personal information to comply with legal obligations, enforce policies, respond to legal proceedings, or protect our rights, property, or safety.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Security
We implement reasonable measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.
Your Choices
You have the right to access, correct, update, or delete your personal information at any time. To exercise these rights or for inquiries about your data, please contact us at craig@mortgagebrokercoach.co.uk
Updates to this Privacy Policy
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. The most current version will be posted on our website with the effective date.
Contact Us
For questions or concerns about this privacy policy or our data practices, please contact us at craig@mortgagebrokercoach.co.uk .
Thank you for entrusting us with your information.